We are a long-standing provider of the in-home service to clients of senior adults in Chicago area since 1987, with the fund support from Illinois Department on Aging. The service is part of our Hope and Renewal Senior Program which is one of our core programs. The main objective of this program is to help older adults remain independent and healthy, in their own home, and keep them out of a nursing home, as long as nursing home placement is not necessary.
At the beginning, the program mainly targeted Cambodian Americans. However, we have recently expanded the service to include the clients of other Asian ethnic groups and beyond in order to meet the requirement amongst the needy population and to reflect the success of our program.
Who Are Illegible for Service?
Are 60 years old or older;
Are U.S. citizens or legal aliens;
Are residents of Illinois;
Have non-exempt assets of $17,500 or less
(non-exempt assets do not include home, car, or personal furnishings.).
What You As a Client Can Expect from
Our senior in-home care services, the non-medical part of tasks, are delivered to our clients of senior adults through our competent and qualified Home Care Aides. These services included the following:
Assistance with activities of daily living
Personal care: including bathing, dressing, grooming, toileting, etc.
Meal preparation / nutrition
Escorting clients to medical appointments, when necessary
Our Program Success Is Measured by Our Clients’ Satisfaction
We consider the clients’ satisfaction as the centerpiece of program’s success. Therefore, our professional team has done all necessary tasks to accomplish this end result including matching our clients’ personal needs with Home Care Aides of the right experiences, skills and personality; conducting regular home visits to each of the clients; and performing the annual satisfaction survey with the clients and their family members. Furthermore, we have established comprehensive policies to meet the quality standards set forth by the Illinois Department on Aging.
Home Care Aide Selection and Training
We primarily care about each of our clients' safety and well-being. This is why thorough screenings, and developing &maintaining the right skills and attitude of our Home Care Aides are the key focus of our efforts. Therefore, each Home Care Aide must:
Undergo a process of the fingerprint-based criminal history records check by the Illinois Department of Public Health, Health Care Worker Registry;
Provide employer and personal references, which then are thoroughly checked before hiring;
Receive the 24 hours of mandatory and intensive pre-employment training which is conducted by trainers who have expertise in their field;
Complete 12 hours of required continuing education every year.
Be involved in the annual performance review to determine the strengths and the gaps for further improvement.
The service will be assessed and determined by the independent agencies. Therefore, please contact us, and then we can direct you through a right process of the service application;
Main Office Phone
Human Resource & Finance Officer, and Currently Care Program Supervisor
Community Care Program Supervisor
Tola C. Khou
Community Care Program Supervisor (Ext:206)
Community Care Program Director (Ext:203)